Support Hub

Main Sections & Pages
Dashboard/Frontpage: Our home landing page.
Vocabulary: Make/edit sets, each entry has: Word, Definition, Hint, Mnemonic, Image. Use the editable to make sets and/or the boxes below, they both link to eachother and make sets without the click of a button!
Binaural Frequencies: Control mental state; focus/alert/relax with science-backed sound. Click the headphones icon (you should see an 'x' pop up) and you can play it globally So it's always available.
FlowMap - (Mind Map): Create, visualize, and link nodes for instant insight. Fully touch-capable. Click the '?' icon for help in the flowmap.
FlowMatch (Quiz): Auto-generate quizzes/tests from sets; deeply customizable. Front page button control how you want your quiz or test to roll out, for example you can shuffle all of your sets, etc.
Flashcards: Classic, but advanced; turn terms visual, toggle β€œlearned,” sort for stronger memory.
FlowWrite: Practice recall, type or draw answers for best retention and compare them to your actual answers.
Notes (Global & Local): Keep important details handy. Global: access anywhere. Local: tied to specific page.
Account/Profile: This is currently the early access release, you can't yet create an account. However data will be stored locally (through *your* broswer), to ensure you can acess sets anywhere, you can just copy your sets from the editable in Vocabulary and use a google doc for 100% safety.
Website Settings: Themes, layout tweaks, accessibility.
Page Settings: Customize your current page and the way you want to learn.
Billing (Upcoming): Plan info, manage payment sources, invoices, upgrades.
Support (You are here): Help, feedback, bug/feature request, terms, privacy, contact.
Quick Navigation
TIP: Can’t find a feature? Use search above!

🧭 1. Getting Started

  • You can immediately start making sets!
  • For full access and no ads, a full version will come soon.
  • Touchscreen & device compatibility
  • Free v. Paid overview in settings
  • Link: Terms

πŸ‘€ 2. Account/Profile

  • Account creation is not available yet; we are still in the early access phase.
  • Data is stored locally, and you can even copy and export your sets and FlowMap data.

πŸ’³ 3. Billing

  • View/Upgrade plan (coming soon)
  • Manage Patreon/Stripe
  • Payments (see Terms)

βš™οΈ 4. Main Features

  • Custom vocab (Words/definitions)
  • Binaural Beats (focus tools)
  • Mind Map - Link/organize info
  • Flashcards - Visual, mark progress
  • Quiz/FlowMatch
  • FlowWrite: Write/draw memory check
  • Global/Set Notes

🧩 5. Tech Support

  • Bug report (form, email)
  • Reload if you spot a bug
  • Device/browser support
  • Reset/clear cache to erase your data
  • Email for support: support@flowcendence.com

πŸ” 6. Privacy & Security

  • How data is stored (local)
  • Delete/Export: see Privacy
  • Account safety tips

πŸ“š 7. Tutorials

  • How to use: Vocab, Map, Beats
  • Tips for best results
  • Glossary: ADHD tools, features
  • Video tutorial coming soon! Were still new.

πŸ’¬ 8. Contact & Feedback

How Each Page Works
Page What You Do Access (& Tips)
Dashboard Entry/home, main/landing page, overview. Left Logo/Name button.
Custom Vocab Add/edit vocab; each entry: word, definition, hint, mnemonic, image. Toolbar β†’ "Vocabulary"
Binaural Frequencies Choose sound state (focus, relax, etc); activates globally - influences mental states. Toolbar β†’ "Binaural"
Mind Map (FlowMap) Tap/click to create/connect idea bubbles; visualize relationships. Toolbar β†’ "FlowMap"
FlowMatch (Quiz) Auto quiz/test sets; pick type & length; mark what you know. Toolbar β†’ "FlowMatch"
Flashcards Flip through cards; mark β€œlearned”; use visual/mnemonics tools. Toolbar β†’ "Flashcards"
FlowWrite Answer prompts or draw/write; custom or random terms, learn by doing. Toolbar β†’ "FlowWrite"
Notes Write reminders/to-dos/schedule, either global or per set. Left side of all study pages
Account/Profile Update info, security, privacy options (accounts update coming soon). Settings for local browser control for right now
Settings Change theme, accessibility, notifications. Toolbar β†’ "Settings"
Billing Plan/payments (coming soon), invoices, discounts. Toolbar β†’ "Subscribe"
Support Find help, contact support, terms/privacy, bugs/feature request. Toolbar β†’ "Support" (Question mark Icon)
Important
Early Version: Bugs/features may change.
Video tutorial: Coming soon, we are brand new!
Support ADHD/Neurodivergent: ADHD impacts millions nationwide (CDC). We prioritize access, you can mark/star anything.
Your Data: Stored only on your device until further notice. See Privacy Policy.
Found a bug: Go to the contact page and follow the instructions. Contact. Or just email us.
Need help? Email support - real humans.